Privacy & Security Policy

This Data Protection Policy governs chealwatch ltd processing of all personal data provided to us via the chealwatch.com and chealwatch.co.uk  websites and other sources. You are asked to please read it carefully.

What if I do not agree with this privacy policy?

If you do not agree to our processing of your data in the manner outlined below, please do not submit any personal data to us.

Who is the controller of the data that you provide to us?

Regulation 2018 (GDPR). We ensure that the data you supply to us is processed fairly and lawfully, with due skill and care and used only for the purposes for which it was collected, as set out in this policy.

What information is stored? Where will it be accessible from?

The personal information that you provide to us is limited to name & contact information plus details of any services or products provided to you. This information will be used only in accordance with the permissions granted by you at the time of submission.

Chealwatch ltd do not store customer payment details.

All payments are taken via the Elavon  payments gateway or Paypal. Personal bank or card payment details are not captured and stored by chealwatch Limited.

How long will you hold my information for?

chealwatch ltd  are required by law to hold your information for as long as is necessary to comply with our statutory and contractual obligations and in accordance with our legitimate interests as a data controller.
chealwatch ltd  will use reasonable endeavours to ensure that your Personal Data is maintained and up to date. However, it is your responsibility to keep us informed of any and all changes to your Personal Data to ensure that it is up to date. Once we have answered your query or subsequently supply any goods or services as a result, on completion we will hold your details for a short time in case of any further queries unless statutory law dictates otherwise.

Sending us information over the internet

With the exception of payment details which are not stored by Chealwatch ltd – information is held on servers hosted by us or our Internet Services Provider. The nature of the internet is such that Chealwatch ltd cannot guarantee or warrant the security of any information you submit to us via the internet.

How we collect and aggregate information about visitors to our websites

Chealwatch ltd collect information about the way visitors use this website in order to improve services. Chealwatch ltd do not use this information in a manner that enables any individual to be identified – it’s only use is to assist us to understand our users better and to determine aggregate trends, most popular pages, etc, for all the website’s users. We may share this kind of aggregate data with selected third parties to assist with these purposes. We may also undertake marketing profiling to help us identify services which may be of interest to you.

Cookies

A cookie is a small data file which is sent from a web server to a web browser when that browser visits the server’s site.

Cookies are used on our website to track web traffic on an aggregate basis (i.e. no individuals are identified), to track campaigns and to keep session information such as your last search. Most browsers allow you to turn off cookies. However, switching off cookies is likely to restrict your use of our website.

Links to other websites

Please note that clicking on links and banner advertisements and RSS feeds may result in your transfer to another website, where data privacy practices may be different to this privacy policy. It is your responsibility to check other website privacy policies to ensure that you are happy for your personal information to be used in accordance with those third parties privacy policies. We accept no responsibility for and have no control over third party websites, links, adverts or RSS feeds or information that is submitted or collected by third parties.

Changes to our Privacy Policy

Any changes to this Privacy Policy will be posted on this website so you are always aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. If at any time we decide to use Personal Data in a manner significantly different from that stated in this Privacy Policy, or otherwise disclosed to you at the time it was collected, we will notify you by email, and you will have a choice as to whether or not we use your information in the new manner.